Frequently asked questions
What are your fans made from?
All Aire Moda fans are handcrafted from 100% natural bamboo. The Eclipse range features a lacquered finish; the Perla uses a natural uncoated finish for a more classic look; the Ostra is solid-dyed.
What are the sizes?
Our full-size fans are 21–22cm: the Perla Sand is 21cm, the Perla Walnut 22cm, the Eclipse 21cm, and the Ostra 21cm. The Eclipse Mini is 18cm — compact enough for any bag or clutch.
Do you offer bulk or wholesale orders?
Yes — we supply hotels, beach clubs, wedding planners, and event coordinators. Minimum quantities start at 50 units for personalised orders and 200 for bespoke designs. Full details are on our wholesale page.
Where do you ship?
We ship worldwide from London. Delivery times and costs vary by destination and are calculated at checkout.
How long does shipping take?
UK orders typically arrive within 3–5 business days. International orders generally take 7–14 business days depending on the destination.
What is your returns policy?
We accept returns within 14 days of delivery, provided the item is unused and in its original condition. To initiate a return, email us at hello@airemoda.com with your order number.
How do I care for my fan?
Store your fan in a cool, dry place. Avoid prolonged exposure to direct sunlight or moisture. To clean, gently wipe with a dry or lightly damp cloth. Do not submerge in water.
I have another question — how do I reach you?
Email us at hello@airemoda.com and we'll get back to you within 24 hours on business days.